Consumer Protection

In the motion to certify the lawsuit against the company, it was claimed that it prevents customers who purchased subscriptions for gas cylinders from utilizing their balance towards the end of the subscription period. The company claimed that customers are free to use the entire quantity. The court approved a settlement agreement reached between the parties, according to which SodaStream will...

A request to approve a class action against the chain claims that payment in the complexes is made in "Babylon coins," which makes it difficult for consumers, especially minors, to understand the cost of each game, and that some machines simulate gambling. Babylon Park: "Categorically rejects the claims."

An amendment to the Consumer Protection Law mandates that companies record calls, store them, and provide copies to consumers upon request. The law applies to transactions over 750 shekels, communications, gas, and loan services. Failure to provide a recording will result in the consumer's version being legally accepted, with fines reaching up to 53,070 shekels.

The amendment to the law is intended to increase transparency and reduce disputes. While the full law takes effect in eight months, the obligation to retain existing recordings applies immediately.

Two fans have filed a lawsuit against the Leaan ticket agency, Hapoel Tel Aviv FC, the Professional Football Leagues, and the Israel Football Association. They are demanding a refund of 2,725 shekels for tickets to the Tel Aviv derby, which was cancelled minutes before kickoff due to riots in the stands.

Coming soon to us? The new law that went into effect in France determines that companies cannot call you without explicit prior consent. While the existing database in Israel is porous, in France, a private individual who makes a violating call may face a fine of up to $87,000, while companies that violate the guidelines could be fined up to $435,000 per call.

The company marketed ice creams as "sugar-free" when in fact they contained 13 times more sugar than allowed. The total damage to the group members was estimated by the plaintiff at approximately 350 million shekels. The group includes everyone who purchased ice cream labeled "sugar-free" in the last seven years, in branches or online.

The Central District Court has approved a class action against the Golda chain for marketing ice cream as "sugar-free" despite it containing significant amounts of sugar. The estimated damages for the class, which includes all customers who purchased these products over the past seven years, reach approximately 350 million shekels.

A new regulation in Germany grants consumers the right to demand repairs for electronic devices even after the original warranty expires. Manufacturers are now required to provide repair instructions and spare parts, in some cases for up to a decade after production ends.

A customer requesting contract termination faced an unexplained rate hike and bureaucratic hurdles. Upon returning her equipment, she discovered that a series of technical failures had resulted in an Execution Office file being opened against her.

For years, Shoham Even filed dozens of lawsuits against businesses as a private individual, until he received a law license and shifted gears. At the center of his work are class action lawsuits regarding food packaging weights and Spam Law violations. A law amendment that passed in the first reading will prohibit claiming damages in these lawsuits and will require prior contact with the business...