Disney+ is replacing its app in Israel: What subscribers need to know

The app currently serving subscribers in Israel will be replaced next month. This transition will resolve a known limitation for those attempting to watch Disney+ abroad. While the price remains unchanged, users will need to download a new app and reconfigure their profiles.

WallaAuthor: Yinon Ben Shoshan
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Disney+ is replacing its app in Israel: What subscribers need to know
Photo: צילום: Walla.co.il

Disney+ is preparing for a significant service update in Israel: on September 9, 2026, the company will launch a new app to replace the one currently used by Israeli subscribers. Starting August 6, Disney began notifying customers about the transition, with further instructions to follow.

This change stems from the unique history of Disney+ in Israel. The service previously relied on an app separate from the global version, as it was powered by Hotstar, a Disney subsidiary. Consequently, the user experience in Israel was not always identical to that of international markets.

A major limitation was felt by Israelis traveling abroad, as the local Hotstar-based version was often unsupported outside the country. With the transition to the new app, Disney confirms that the service will be accessible during international travel, though the content catalog may vary based on the user's location.

The transition requires action from subscribers. Ahead of September 9, instructions for downloading the new app will be provided. Users will be able to log in with their existing accounts to set up new profiles. Please note that existing viewing history will not be transferred to the new platform.

Login methods may also evolve. Instead of relying solely on phone number verification, users may be required to use an email address and password.

The new app introduces several enhancements:

  1. An improved recommendation system based on viewing habits

  2. A new viewing experience for ESPN

  3. Updated parental controls, including a dedicated "kids zone"

Another point remains open regarding account sharing. Disney already employs mechanisms in some regions to limit account usage outside of a single household. While the transition to the new app could facilitate the implementation of similar tools in Israel, there is currently no information on whether or how they will be applied.

The transition will be gradual. Both apps will operate in parallel for a period, with the current app remaining available on most devices until October 12, after which it will be decommissioned.

What is not changing? According to Disney, the price remains the same, as does the library of movies and series available to subscribers. While the major changes occur behind the scenes, the ability to access the service while traveling abroad will be a significant improvement for many users.

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