Israeli Banks Face Class-Action Lawsuit Over Covert Email Tracking
Four major Israeli banks face a class-action lawsuit in the Tel Aviv District Court over alleged covert email tracking. Plaintiffs seek over 2.5 million shekels and court orders to halt unauthorized digital monitoring.
A class-action lawsuit has been filed in the Tel Aviv District Court against four major Israeli banks, alleging the unauthorized use of covert technological tracking mechanisms in emails sent to customers. According to an immediate disclosure report published by Israel Discount Bank, the lawsuit was delivered recently, targeting marketing, operational, and service emails.
According to the plaintiffs, the banks embed tracking tools by default without providing effective notification or obtaining prior informed consent. Customers allegedly lack a clear and accessible mechanism to opt-out or disable the tracking, which the plaintiffs argue constitutes a violation of privacy and statutory provisions. The proposed class includes all email recipients affected by these tracking practices.
While the plaintiffs state that it is currently impossible to fully estimate the total damage caused to class members, they value the claim at over 2.5 million shekels. In addition to financial compensation, the petitioners are asking the court to issue injunctions compelling the banks to halt tracking practices lacking explicit consent and to establish user-friendly opt-out controls. Israel Discount Bank announced it is currently reviewing the legal filings.
This legal action follows another major class-action development in September 2026, when the Central District Court certified a lawsuit against four major banks for failing to pay interest on current accounts between 2022 and 2025. Judge Shmuel Bornstein ruled that the case regarding unjust enrichment has a reasonable chance of success, involving roughly 400 billion shekels held in non-interest-bearing checking accounts across the banking sector.
